BUSINESS SPOTLIGHT: West Texas Rehabilitation Center, Inc

June 14, 2021

What makes your business stand out?
We provide exceptional, state of the art, care to over 650 patients each day. Our mission allows us to see patients regardless of their financial circumstance. We see outpatient infants, children, and adults for physical, occupational, and speech therapies, orthotics, prosthetics, audiology and hearing aids, hospice, and employer services.

What do customers say about working with you?
“During the most difficult time in our life you were there. There when we didn’t know what to do or how to be. And for that we will forever be indebted.”
A note from a family on hospice services through West Texas Rehab Center

“Great therapists. This will always be my place of choice for future physical therapy. Marco is a marvel!”

“I was pleased with all your services. I have been a patient for six years and customer satisfaction brought me back.”

“I told Robb that he would be my hero if he could have me standing by Christmas. He had me walking!”

“Carri, thank you for changing my life for the better.”

“I appreciate the friendly help I get and the attention to detail from Connie. Keep up the good work!”

“I’m very happy that I decided to get my hearing aids with West Texas Rehab. Christianne has been great.”

“I was pleased with all your services. I have been a patient for six years and customer satisfaction brought me back. Shalyn is super!”

“I want to say Ali Bailey was the best at explaining to me and showing me how to use the aids. She is an asset to Rehab Hearing.”

“Each and every person who has worked with Aubry has been nothing but AMAZING! Everyone has helped play a role in her therapy and progress.”

“I have been pleased with your services. Staff is very friendly. The two ladies in front office are awesome.”

“No complaints at all. Brady was very professional and easy to talk to. He was very good with explanations and addressing my concerns.I saw him when I had my left knee surgery and didn’t hesitate to request him for my second. The students (interns) were also very good. The facility was clean and Brady was always vigilant about sanitizing. Really appreciated at this time.”

” Marsha identified my need & I was very successful with excellent therapy, overall rating A++!!!

Please share the value of Chamber involvement.

Our participation with the Chamber has helped exponentially from hosting Business After Hours events and hosting Leadership Abilene each year. We appreciate the access we have to other “like-minded” business professionals.

What culture do you provide within your company?
West Texas Rehab and West Texas Rehab’s Hospice of the Big Country is a family. We are a teaching facility, hosting many students throughout the year as well as pay for continuing education for all of our clinicians. We have the highest skilled clinicians around! Our employees stay because they are allowed to take care of their patients the way they want, regardless of insurance limitations and our patients financial situations.

How do you give back to the community?
We provide the BEST care to everyone who walks through our doors, regardless of their ability to pay. Last year we provided over $3M in donor sponsored care.

Be sure and listen to 96.1 Q Country and 95.1 The Wolf for their profile.

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